White labeling allows you to customize Zortex’s appearance to match your organization’s identity. These settings are found in the Admin Panel under Appearance & Theming.
White labeling is an Enterprise Edition feature.

​
White Labeling Options

​
Logo and Name

You can customize the logo, the application name, or both independently:
  • Custom Logo — upload an image to replace the default Zortex logo shown in the top left corner and on the login page
  • Application Name — set a custom name displayed alongside or in place of the logo

​
Messaging

Customize the text shown throughout the chat interface:
  • Greeting Message — shown to users when they start a new chat session
  • Chat Header Text — displayed in the header of the chat interface
  • Chat Footer Text — displayed in the footer of the chat interface
Greeting Message, Chat Header, and Footer

​
First Visit Notice

Configure a notice shown to users the first time they access Zortex. The notice has the following options: First Visit Notice